The outcome from a RAS assessment can lead to a variety of services under the Commonwealth Home Support Programme (CHSP). If that sounds like you, now is a great time to start exploring the government’s My Aged Care (MAC) services. At this time you’ll also have an Income and Assets assessment, designed to determine what – and if – you’re in a position to partly contribute towards your care. Once you are registered with My Aged Care, an aged care assessment will determine what type and how much support you need. Learn More. They must help you change providers – you can discuss your plan with them and ask them about the date your care and services will end. My Aged Care is the Commonwealth one-stop-shop for aged services and information in Australia. My Aged Care is one of the first places you need to visit if you want to access government funded aged care services in Australia. Our residential villages are vibrant, friendly places, designed so you can live the sort of life you want, with the level of genuine care and support you need. Whether you need a little or a lot of help. Has the start of the new decade got you thinking about what the next one holds? My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to find and access services. My Aged Care is aimed at older people, their families and carers as well as service providers, and offers information on aged care as well as help in finding local providers such as aged care homes. Confused already? Services range from basic, low level support to more intensive, high level assistance but anything that helps you stay independent for longer can make a difference. Leaving your own home and entering an aged care home isn’t an easy decision. To receive any Aged Care funding, you must first register and be assessed through My Aged Care. My Aged Care provides an entry point to Australian Government–funded aged care services for the general public. Let us know in the comment box below. You will receive a letter from My Aged Care to advise you when you have been allocated an available package and will start receiving funding for services. There are many Aged Care options in Australia and they are much more flexible and accessible than you may think. Once you have a referral code you are free to start looking for a suitable service provider. Search for the name of a provider, home, village or service, Need to find a listing from one of our print publications? If you want to see a list of services and their associated cost offered by Feros Care, you can do so by clicking here. All this will be sorted through an ACAT/S or RAS assessment, which you need to organise through My Aged Care. It’s such a good system. If you have questions, you can call from Monday to Friday 8am to 8pm and Saturday 10am to 2pm. Visit myagedcare.gov.au to find out more. The care package is assessed on your income, they assess you by levels of your need and I’m a Level Two. As a MAC service provider Feros Care can help you navigate the system, book your assessment and help you secure the funding and services you need to live the future you aspire to. My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care. Depending on your personal situation and the level of assistance you need, you may be entitled to in home support through the Commonwealth Home Support Programme (CHSP) or a Home Care Package. It includes both residential aged care (nursing homes) as well as services provided in the home such as personal care, domestic assistance, home nursing, nutrition and meal preparation, respite services, continence management, mobility & dexterity assistance, transport, social support and the provision of equipment and aids. Search more terms and definitions The outcome of your assessment is based on your needs at the time of the face to face visit. We offer a diverse range of wellbeing programs designed to help you live a brighter, better, bolder life. Based on the information you provide over the phone the My Aged Care customer service operator will organise an assessment through the Regional Assessment Service (RAS), or an Aged Care Assessment Team/Service (ACAT/S). Read our article on the ABCs of choosing the right aged care provider. The Government provides the funding to support aged care services, regulates the costs and accreditation for nursing homes and oversee legislation for aged care. It is a government organisation responsible for registrations and assessments relating to Aged Care services. The website is designed to help you find all the information you need about subsidised aged care options, whether that be residential aged care or home care services. central point of access for aged care services and information in Australia My Aged Care service provider portal . Older Australians, their families and carers can access My Aged Care information through the website or contact centre. A range of technology and safety solutions so that you can approach the future with confidence. An aged care home (sometimes known as a nursing home or residential aged care facility) is for older people who can no longer live at home and need ongoing help with everyday tasks or health care. My Aged Care is the government body that manages all of the subsidised Aged Care services in Australia. At each step of the way, it is up to you what you want to spend your funding on within the limitations of your program. My Aged Care is the government funding body for all things to do with Aged Care. You can call the My Aged Care contact centre 1800 200 422. How My Aged Care can help you - Transcript. What is My Aged Care? Alternatively, the My Aged Care website also provides information about aged care and the available Government funded aged care providers and services. To receive the assistance you, a family member, carer or client representative need to register your details with My Aged Care. If you’re approved by the assessor for MAC support you’ll be given the lowdown on the level of funding you can access and what services that covers. If your circumstances change in the future, you will need to organise a reassessment through My Aged Care. If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. Introduction to Nursing Homes. My Aged Care provides: information on the different types of aged care services available An independent information source like AgedCareGuide.com.au can give a comprehensive overview of all care options and care providers available, and can assist you in your search for the right provider to suit your needs. AccessCare will guide you through the process of registering with My Aged Care, the place to access government funded support, without losing control. The ACAT/S assessor will determine whether you require a Home Care Package of some level, short term care options, or need to move into an aged care home. The system can be a little complicated, but it continues to move in the right direction! The services include allied health services, aged care homes, respite and help in your own home including community transport. Once you’ve been assessed by a RAS or ACAT/ACAS assessor you should be given a referral code. We can provide all the support you need to stay living in your own home. Or if you’re receiving a support package, you may now require more assistance. The service provider of your choice will require this referral code to access your information and manage the referral. Short term support services such as respite care or access to the Transition Care Program can also be accessed through My Aged Care, for example while you recover from a hospital stay, or if you or your carer requires a break. Financial advisors and consultants will deal with the complex and time consuming financial issues relating to aged care, Our printed directory of all public and private nursing homes, low care facilities, community care and retirement living. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. We can provide support to help you access Australian Government-funded aged care services. It is considered the “starting point” to all Government funded aged care services. If the contact centre believes you require more than what the CHSP can provide, a more comprehensive assessment is undertaken by an ACAT/S assessor. My Aged Care is the Australian government website that provides information on the Aged Care industry within Australia. My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care … The service finder on the My Aged Care website allows you to search for providers in your area, and filter by the types of services you want and need. The contact centre is not available on Sundays or on national public holidays. Aged Care Homes are normally the highest level of care outside a hospital. But first things first. If you’re eligible, the next step is a face-to-face assessment to determine if you need just a bit of in-home support or a lot of ongoing care. My Aged Care is the central place for registering for government funded aged care support. If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. Arranging the aged care services you need can be a complex and daunting task - that’s why My Aged Care is here to help. Government funding for technology products, Residential Accommodation Fees and Payments, ABCs of choosing the right aged care provider. Trustpilot. As you get older, it can become harder to do things on your own. So the earlier you get on to it, the better! Call us on 1800 236 726 or … While the system is not perfect, it continues to move in the right direction, with increasing awareness that everyone’s needs are different. Anything you want to know about what’s going on or what is available to you is on the My Aged Care website. In 2012, the Commonwealth began a 10-year plan to reform the aged care system and ensure it stays workable … If you’re new to MAC you’ll be surprised at the range of services available to help you stay healthy, independent, engaged and safe in your own home. Through My Aged Care, older Australians can register, create an account, and organise to be assessed to determine their Aged Care subsidy eligibility and needs. For most people, growing older means there are times you find it difficult to manage day-to-day living activities. DOWNLOAD our printable: Home Care Today – FAQs My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care or residential aged care. First talk to your provider to see if they can offer more services under your current package, if not, you can contact MAC and request a new assessment with the aim to secure more funding so you can continue to thrive. You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). Enis Jusufspahic explains the service. My Aged Care is a Commonwealth Government program which creates a service record for older Australians. But you can use this time to explore the MAC providers in your region to see who can best meet your needs both now – and in the future. My Aged Care is the government gateway for all aged care needs, and is the starting point to access government-funded aged care services, information on the types of care available, the eligibility and assessment process, and the costs associated with the services you require. You need to have an aged care assessment to determine your support needs before you can access any Government subsidised services. My Aged Care is the main entry point into the Aged Care system in Australia. The Australian Government has recently made changes to the aged care system. Depending on how long it takes to receive a package and the level of care you require, you may be provided with CHSP funding to fill the gap while waiting. What is the Regional Assessment Service (RAS) for? 1800 200 422 If you are deaf or have a hearing or speech impairment, you can utilise the National Relay Service or call the NRS Helpdesk on 1800 555 677 and ask for 1800 200 422. This is where we can really get hands-on to help tailor services to meet your personal goals and transform your future. The referral code is a five digit number, linked to the type of service you are eligible to access. To help you live independently in your own home and community for as long as possible there are a number of support options available. They should be your first point of contact. If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available. Health professionals can also refer patients to … Your best source of the latest news, stories and articles about aged care. You’ll need to register with MAC, either online or over the phone, and answer a few questions to find out if you’re eligible for assistance, including a range of in-home care programs. My Aged Care. It's OK if you need some help to understand the process. What is My Aged Care? My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. COVID-19 important information: For the latest COVID-19 updates, protocols, and processes in place at Feros Care, click here. Some frequently searched topics are "dementia", "elderly" etc, Subscribe to our Talking Aged Care newsletter to get our latest articles, delivered straight to your inbox, Purchase our publication, ‘DPS Guide to Aged Care’, Talking Aged Care - Articles on aged care issues, Aged Care Assessment Team/Service (ACAT/S), Commonwealth Home Support Programme (CHSP). The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. Call My Aged Care on 1800 200 422 or use their website www.myagedcare.gov.au. Everyone has different aspirations and we want to help you achieve yours. This includes the introduction of My Aged Care which is an initiative that supports older people and their families in accessing aged care information and services. My Aged Care is now the one-stop-shop for aged care services and information in Australia. Aged care is the support provided to older people who need help in their own home or who can no longer live at home. The phone line and website can help older Australians, their families and carers to get the help and support they need. You may need help with cleaning, health problems or moving about. My Aged Care was introduced in 2013 by the Australian Federal Government, and serves as the main entry point to the aged care system in Australia (for both residential care, and getting extra help to stay at home). Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. If your circumstances change to the point where living at home is no longer viable, My Aged Care can help access Government funded residential aged care that provides you with a supportive environment with 24 hour care. How was your experience accessing My Aged Care? Placement consultants help you find the best aged care to suit your needs and will take you through the whole process. My Aged Care is the new way to access aged care information and aged care services. How can a placement consultant assist me? Star Health is a registered provider with My Aged Care. If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider. The phone line and website can help older Australians, their families and carers to get the help and support they need. The government funds these services to help you stay in your own home and keep active in the community. The service can help you find information about subsidised aged care options including the different types of Government funded services available, eligibility for those services and the associated costs. My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. This includes Aged Care Facilities and Home Care. Feros Care can help you understand the process. It can include: 1. help with everyday living— such as housework, shopping, cooking or social outings 2. equipment— such as walking frames 3. home modifications— such as handrails or ramps 4. personal care— such as dressing, eating, bathing or going to the toilet 5. healt… My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care or residential aged care. Your appointment will be with either a Regional Assessment Service (RAS) assessor or one from the Aged Care Assessment Team (ACAT), depending on the level of your needs. My Aged Care is the Australian Government's starting point on your aged care journey. The aged care system in Australia is the responsibility of the Commonwealth Government under the Department of Health. Available services will depend on your location, but also the service provider you've chosen to go with. The site also lists all the residential aged care homes (nursing homes) within Australia. This is a face to face assessment with a medical professional to identify if you require entry level support at home or more comprehensive help. The AgedCareGuide.com.au also has an extensive list of providers and services that can help you find the best fit for the care or support you require. Has the start of the new decade got you thinking about what the next one holds? Just remember you need to be 65 years or older, or 50 years or older if you’re Aboriginal or a Torres Strait Islander. Aged Care in Australia . The My Aged Care website has been established by the Australian Government to help you navigate the aged care system. My aged care is a government website providing the main access point to the aged care system in Australia. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. If you need the support of multiple services, you will need multiple referral codes, one for each service. My Aged Care Visit the My Aged Care website to find information about and access to Australian Government–funded aged care services. Don’t worry. Search using the 'DPS id', My Aged Care is the one place you are required to contact if you wish to receive Government subsidised for aged care services, Once you have been assessed, you should receive a referral code to pass onto providers to get aged care services, My Aged Care is accessible via their phone call centre, however, they have recently added an online form to their website. If the information you provide during a call with the My Aged Care contact centre shows you require low-level support to stay at home, they will recommend a RAS home support assessment. … Getting assessed for government funding support is easy. If you are contacting My Aged Care from overseas, dial +61 2 6289 1555 during the office hours. Alternatively, you can use the free Feros Care Home Care Package Estimator to figure out what contributions you will need to make. My Aged Care is the starting point to access Australian Government-funded aged care services. MAC services include Commonwealth Home Support Program for those with low-level needs, Home Care Packages ranging from Level 1 to Level 4 depending on the amount of help you need, Short Term Restorative Care to support you through illness or recovery, Residential Respite Care to give your carer or family a break, assistance to fund the move into Residential Aged Care and Transition Care for those needing a high level of care while waiting for an aged care home position. But it doesn’t have to be a daunting experience. Now you’ve ticked all the boxes, you’ll still need to wait for your funding to be allocated. AccessCare can take you through this process, including … Narrator: My Aged Care is your starting point to access government-funded aged care services. What is My Aged Care? Urgent admission into aged careWaiting Lists & VacanciesAssessment & Finding a Home. So your funding has now been allocated and a Feros Care Wellbeing Manager can get the ball rolling for you. The aged and disability care systems can seem complex and difficult to understand. Over time, your situation will inevitably change and if you were originally knocked back, you can reapply. If you are from a Culturally and Linguistically Diverse background (CALD) or are an Aboriginal or Torres Strait Islander (ATSI) person and require a translation or interpreting service, you can call the Translating and Interpreting Service (TIS National) on 131 450 and ask for 1800 200 422. A Home Care Package gives you more control and choice on how to spend any government funds with approved service suppliers. Care at home services could include help with personal care such as dressing, transport to appointments, nursing, help with meals and shopping, household jobs like cleaning or gardening, home modifications and mobility equipment, or access to social activities. Feros Care acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. My Aged Care is the starting point to access Australian Government-funded aged care services. It is an Australia-wide central contact point for older people, their families and carers to find out about local aged care services and to determine their aged care support needs. It also offers online services to help users find information about aged care service providers and assessors, plus online fee estimators to check the pricing of home care packages and residential care. Read more. You are able to get someone to speak to My Aged Care on your behalf if necessary or have your doctor help you through the process. 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