We were also lied too about where our luggage was. As an employer, JetBlue offers a comprehensive benefits package to eligible staffers that includes medical coverage, profit-sharing programs, and free standby travel with JetBlue and a number of other airlines. I have videoed this situation for documentation. ... [End card: JetBlue logo] View Spanish Transcript. "Worst customer service I have ever experienced from an airline. Then I called on JetBlue en español Telefono Numero, I have to wait for more than 5 minutes but I grabbed my seat and purchase my baggage effortlessly. She did not hang up, but refused to elevate the call. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. 134 Bewertungen für JetBlue. As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone. JetBlue Airways operates several ticketing offices in different regions of the globe for offering all the airline services (customer service and reservation facility) in regional language. Share on Facebook; Share on Twitter; Share on WhatsApp; Share via Email; Copy Link ; Link Copied! Around 22000+ employees work hard for offering luxury experience to each passenger flying with JetBlue. Updated Dec 1, 2020. JetBlue promises not only an even better soft product, but a new hard product as well. I await hearing from you. Also I am missing important meetings at work this Friday August 16 that will result in a minimum financial loss of $1500 for myself personally since I was guaranteed our flight is leaving at 11 by Dave and I guaranteed my customers I would be available. JetBlue At this time a lady named Lucia didn't attempt to help us at all knowing our situation. Airline: JETBLUE Strict about customer service, be nice and friendly. I would appreciate compensation of $500. They are rude and if they need to coverup their a***s they call either police or security. That customer-focus also gives employees a larger purpose and makes for a happier company internally. You may connect to the airline by calling on Jetblue En Español Telefono if you want to reserve tickets to or from Spain. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JetBlue Airways Customer Service. On 12/29/2020, a customer sitting next me kept their mask either down completely or refused to put it over their nose. Booking procedure through Website Booking and Mobile Apps booking is called online booking. The airline offers a dedicated helpdesk number, the JetBlue en español Numero is ++1-888-434-6454, it is available 24 x 7. We don't travel much anymore because of our family situation but if we are not properly compensated for this nonsense I will use our media routes to let the world know how you treated our family in this time of need. I brought this complaint to the attention of management twice and without resolution. Search for full time or part time employment opportunities on Jobs2Careers. While we were at dinner we kept seeing how you delayed the flight another handful of times within minutes of each other. I advised that the problem is not that I don't want to use it, I can't due to their system or scheduling and that they are holding my funds and not flying me anywhere, when I want to go places. Customer service. JetBlue Travel Products, a subsidiary of JetBlue, today announced the relaunch of JetBlue Vacations, adding new benefits focused on giving customers the convenience and personalized service often missing from bundled vacation packages. I have made 4 attempts to use the funds to take flights over the past 8 months. We finally received our luggage that Sunday evening around 8pm but still nobody called us until the next day around 11am. This is absurd! I am truly appalled and would never recommend their service to anyone. We (my wife and I) departed from Detroit to Boston and then had a connector flight from Boston to Barbados. Search by Keyword. Cleanliness. JetBlue Airways Media Inquiries. This was after I tried multiple times to call them over the past 2 days and was unable to reach anyone on the phone. Choose EMI options if facing economic difficulties, experience the trip now and pay later. Find Reviews Filter. California CA 90010 Letzte Aktualisierung: 2018-02-13 Nutzungshäufigkeit: 1 Qualität: Referenz: Wikipedia. This experience is embarrassing for my family and I. Today I will make it my business to make sure that as many people I can know that JetBlue employees and managers are completely Racist Kiley advised she would not do that and that she would not send me anywhere. My flight number was B62705 Sincerely, Jacquelyn M. Donnelley. This customer support facility will complement the airline's main contact center in Salt Lake City. Customer Support crewmembers connect with customers over the phone or online through live chat, social media and email. Expanded service in the Northeast Helpful. I hope you and your families never have to deal with the situation my family is in, let alone this extra turmoil that could have been solved by your team. They all were laughing at his mocking and at my expense. Español Telefono if you want to reserve tickets to or from Spain. Find Reviews Filter. JetBlue tailfins lined up at the airport. With no one behind us in line, Lucia was unwilling to call anybody and told us to call 800JETBLUE ourselves even though she was doing nothing at the time. Notification may be given in any of the following forms: via jetblue.com, telephone, flight information display system, airport announcement, onboard announcement, email or text message. I was unable to watch a movie without resetting it every few minutes. Voluntarily put in luggage storage rather than overhead. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. JetBlue Airways. I had a similar experience with JetBlue, the flight attendants (juliana and robbin) called ground security on us just because we didn't want to pay extra to sit next to each other. This is a basic breech of contract if I can not fly due to their system. I am also going to be losing my normal salary pay for the day because I have no extra days off allotted. Flight #: 1334. 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